CLIENT SERVICE
The articles below are in date order by the above noted topic. See the menu to the right for further lists by topic.
Business Development in a Pandemic – It's All about the Relationship
Stephen Mabey, December 2020
Seven Year's Resolutions for Canadian Law Firms
Stephen Mabey, January 2018
Pricing Innovation: Legal Innovation Now
Stephen Mabey, June 2017
Seven Year's Resolutions for Law Firms
Stephen Mabey, December 2016
Definitely Mabey: Questions that should be asked and answered by partners
Stephen Mabey, July 2015
Definitely Mabey:The Legal Profession's Impersonation of Milli Vanilli
Stephen Mabey, January 2015
Definitely Mabey: Communication, communication, communication
Stephen Mabey, October 2014
Definitely Mabey: Client focused cost controls
Stephen Mabey, September 2014
Definitely Mabey: Let's learn about legal process mapping
Stephen Mabey, January 2014
Definitely Mabey: The quest for client value
Stephen Mabey, March 2013
Definitely Mabey: Getting the work done right
Stephen Mabey, May 2012
Definitely Mabey: Five steps to client development success for lawyers
Stephen Mabey with Jane Southren, February 2012
Definitely Mabey: The "Busy"
Stephen Mabey, September 2010
Good Social Skills Are Not Optional
Stephen Mabey, April 2007
A Coming-of-Age Story: The Individual Lawyer
Stephen Mabey & Michael Mabey, October 2003
Add It Up: The Bottom Line Matters
Stephen Mabey, March 2003
Memorandum: Client Value Leadership
Stephen Mabey & Michael Mabey, June 1996
Articles by Key Topics
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Articles by Date
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