Areas of Concentration
Programming & Technology Selection

Software developer / programmer schooled in developing innovative solutions that achieve functionality, performance, scalability, reliability, realistic implementation schedules, on practical system architecture with complete adherence to development goals and principles.

Core Competencies

• Computer Programming (including Visual Basic, C, C++, C#,J#, Java, Delphi)
• Web Development
• Database design
• Systems Administration (including UNIX, LINUX, Active Directory, Windows)
• Selection and Maintenance of Desktop and Server Hardware
• Project Leadership
• Strong Cost - Benefit Analysis

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Areas of Concentration
Marketing & Strategy

An experienced problem-solver with extensive project management and analytical and interpretive expertise. Entrepreneurial perspective developed from exposure to a cross section of industry sectors, including retail, manufacturing, service and transportation.

Core Competencies

• Creative Problem Solving
• Qualitative and Quantitative Market Research
• New Product / Service Development Brainstorming
• Communication Connectedness
• Relationship Management
• Competitive Analysis
• Common Sense Collaboration

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Phoenix Legal, led by Karen MacKay, provides advice and support to law firms and the professionals within them through their most critical transitions. Karen's practice is focused on leadership and strategy, governance and management; compensation, assessment and development through to succession planning and exit strategies. Further, Karen is a globally recognized expert on the challenges, expectations and motivations of the generations at work in law firms today; the management challenges around motivation, reward and retention of associates, of women and of partners nearing retirement.

With excellent communication, presentation, facilitation and coaching skills, Karen has more than 20 years of professional services experience combined with an MBA from the Rotman School of Management at the University of Toronto; a Certified Human Resources Professional and licenses in a number of tools and assessments.

Karen writes regularly for legal publications in Canada, the United States, the United Kingdom and Australia. She is a member of the Practice Management section of the American Bar Association and is a member of the Editorial Board of Law Practice Magazine, an ABA publication.

In 2009, Karen was elected to become a Fellow in the College of Law Practice Management in recognition of her contribution to the law practice management profession.

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